August 6, 2015

FAQ

Designers and builders of unique Eurorack modular cases made in USA. Choose from our standard line or request a custom order to have a case made just for you.

Ordering

Please purchase from our online store for standard Eurorack modular case. Our products are unique and custom; made-to-order. Please note we do not offer refunds nor do we cancel orders once they have been placed.

Finishes

All our furniture comes in Clear Pre-catalyzed Lacquer. We also offer Black, White, Orange (O), Bright Yellow (BY), Deep Yellow (DY), Blue (B), Bright Red (BR) and Green (G) in Pre-catalyzed Lacquer. Exterior in color with clear edges to showcase the joinery and clean lines is our new design style for colored furniture.

Eurorack Cases

About our incredible rail
Our aluminum extruded rails are custom manufactured to highest standard in the United States by Vector Electronics and Technology INC an ISO9001 and AS9100C registered company.

Made from lead free 6061-T6 aluminum that is heat-treated for hardness and clear chem filmed to MIL-C-5541 to resist oxidation. Their aerospace quality makes them the finest rails in the Eurorack industry and the Rolls Royce of rails.

Why not use cheaper Chinese rail?
Other case manufacturers use much cheaper lower quality rail made in China that is not heat treated or chem filmed thus reducing their hardness, rigidity and resistance to oxidation.

We have chosen to supply the finest rails and yes we would save considerable money using Chinese rails but want you our client to have the best.

To the edge of the case installation
Our in house designed system of installation allows “to the edge” installation of your modules with no display of the rails “cheeks” and a much cleaner appearance.

Nut strips or sliding nuts?
We only supply our cases with the true Eurorack standard of threaded nut strips along with plenty of screws so you can install your modules right away! Sliding nut strips are a cheap inferior solution.

Powered Eurorack Cases

We offer Intellijel power supplies. Or you may drop ship your desired power supplies directly to us for installation. There is a installation fee which will be calculated based on which manufacturer and case sizes.

We developed a proprietary system of installation that ensures durability from repeated plugging and unplugging of modules. By milling the back side of the bus boards location on the back and floor plane of the case to facilitate their installation flat against it doing away with the nylon offsets that are required generally due to the solder connections. It creates a really clean looking install too.

We are the only builder in the world that offers this superior install method.

Currently we have templates for the Intellijel TPS80W Triple Power Supply Type A, Acopian PSU, POWDIS Bus Board and Doepfer A100 Bus Board and PSU2/3 PSU’s.

Please contact us below for further assistance.

What is the Lead Time?

Normal lead time for standard Eurorack modular case is 10-15 business days. Custom Eurorack modular case requires meticulous thought and attention. Each respected work of art may take 4-6 weeks.

Payments

We accept major credit cards via Square, Paypal.

A non-refundable deposit is required for custom design. Full payment is due upon approval of design and all standard orders.

Returns

All sales are final. EurorackModularCase.com and parent company (2Egress Sound & Design) do not accept refunds, returns or exchanges.

Shipping

We ship worldwide via freight, USPS, FedEx or UPS from USA. Packing supplies, shipping and handling additional. Please contact us for a quote. All of our products are assembled or very close to it for structural needs. This guarantees that your product will be of highest strength and quality.

We have different rates for local, national and international shipping based on dimensions and weight, our check-out system is unable to calculate exact shipping cost.
Please feel free to contact us below if you would like a shipping quote in advance for your purchases. You may also make your purchases online and we will contact you with your shipping cost.

International buyers – Please note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.


Questions | Contact Us